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Home
EuropeanMX Knowledge Base
europeanMX
Knowledge Base
EuropeanMX E-Mail Archive
Are you able to migrate existing archives?
FAQ
How can I set up the archive function for my domain?
Guide
How can I make the settings for archiving and what options are available?
Guide
Is there anything to consider with Exchange (2010 - 2016) or Office 365 regarding archiving (journal)?
Guide
How can I exclude certain mailboxes from archiving?
Guide
How can I search for archived messages?
Guide
How can I view archived messages, download them or have them resent to me?
Guide
What happens if the archiving memory (quota) is exhausted?
FAQ
How can I calculate the approximate size of the required archive store? Do you compress archived messages?
FAQ
How can I save storage space? Can I allow messages to expire?
Guide
Where and how is the archive stored?
FAQ
Is it possible to use our admin account to globally access the mail archives for the individual e-mail addresses, or is it necessary to set up a separate account for each e-mail address?
FAQ
Show 9 more topics...
EuropeanMX General
Is a sender completely blocked after sending me a single spam message?
FAQ
What access does EuropeanMX have to the email data?
FAQ
What are MX records and which ones should be used for incoming filtering?
Guide
Which ISPs are not supported?
FAQ
Are your servers located in Germany?
FAQ
Can I add my own keywords to a blocklist so that messages containing such a word are blocked?
Guide
Is IPv6 supported?
FAQ
What do the classifications of messages in the web interface mean?
FAQ
What are the SMTP responses and what do they mean?
FAQ
How do I log in to my Eunetic account and manage it?
Guide
What happens if the target server is not reachable?
FAQ
What is spam and who sends it?
FAQ
How can I read the header of a message?
Guide
What are the intervals at which EuropeanMX is updated?
FAQ
Is LDAP synchronization supported? How can we set this up?
Guide
How can I log in to the Admin-Panel (web interface of the filter)?
Guide
Do you scan the messages for viruses?
FAQ
What does greylisting mean and how is it handled at EuropeanMX?
FAQ
Does your mail server support an encrypted connection (TLS)?
FAQ
My mail server is on a blacklist. Can you help me?
FAQ
In which country are my e-mails stored?
FAQ
Is there a user administration?
FAQ
Does the admin have full access to the email or is the view in the web console restricted to the header? Is it possible to set this at best?
FAQ
Show 20 more topics...
EuropeanMX Inbound Filter
Does every user need access to his SPAM account or is it only available for the administrator?
FAQ
Is it possible to have my e-mails processed exclusively via servers within Europe??
FAQ
What is HAM? How can I report HAM messages?
Guide
What is the maximum size of an e-mail message?
FAQ
(How) Can I change actions for specific message types?
Guide
Which methods are used for filtering?
FAQ
What is a Recipient Callout?
FAQ
What settings can I make with regard to my mailboxes?
FAQ
How do I have to configure my mail client (Outlook, Thunderbird, etc.) to access the quarantine via IMAP?
Guide
What does quarantine mean and how can I access it?
Guide
How long are messages stored in quarantine?
FAQ
How can I report spam that has not been filtered and reached my mailbox as spam?
Guide
How can I reject messages with certain characters in the recipient address?
Guide
What is a bounce message? How can I prevent these messages?
Guide
Can I disable the quarantine?
FAQ
Which settings for incoming filtering can I make for my domain?
FAQ
Is there a list of all IP addresses that connect to our mail server for delivery?
FAQ
(How) Can I use domain aliasing?
Guide
What does score and threshold mean? How are they calculated?
FAQ
Can I block dangerous/unwanted file extensions?
Guide
What can I do if I still receive spam even though I have a spam filter?
FAQ
Show 18 more topics...
EuropeanMX Installation
How do I set up PostFix to accept incoming messages only from the EuropeanMX servers?
Guide
How do I create a domain in EuropeanMX?
Guide
How do I set up Exchange (2003 - 2016) to accept incoming messages only from the EuropeanMX servers?
Guide
[EuropeanMX Quickstart Installation Guide]
Guide
How do I set up Exchange (2003 - 2016) or Office365 to allow verification of the recipient address for incoming messages?
Guide
How do I set up Qmail to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up Cisco ASA based devices to accept incoming messages only from the EuropeanMX servers?
Guide
How can I set that only messages from the EuropeanMX cloud are accepted?
Guide
How do I set up SmarterMail Configuration (Windows 2012) to accept incoming messages only from EuropeanMX servers?
Guide
How do I set up the outbound filter of EuropeanMX for my domain?
Guide
How do I set up Qmail to send messages via the outgoing filter?
Guide
How do I set up Exim(DirectAdmin) to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up Exim (DirectAdmin) to send messages through the outbound filter?
Guide
How do I configure Office365 to prevent incoming messages from being blocked?
Guide
How do I set up the incoming filter of EuropeanMX for my domain?
Guide
How do I set up PostFix to send messages via the outgoing filter?
Guide
How can I apply your MX servers to my DNS settings?
Guide
How do I set up IceWarp to send messages via the outgoing filter?
Guide
How do I set up cPanel/WHM to send messages via the outgoing filter?
Guide
How do I set up MailEnable to send messages via the outgoing filter?
Guide
How do I set up Exchange (2000 - 2019) to send messages through the outbound filter?
Guide
How do I set up cPanel/WHM to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up Cisco IOS based routers to accept incoming messages only from the EuropeanMX servers?
Guide
How do I configure Office365 to send messages through the outgoing filter?
Guide
How do I set up Sendmail to send messages through the outbound filter?
Guide
How do I set up Kerio to send messages through the outgoing filter?
Guide
Is there anything I need to consider when configuring the incoming filter in cPanel?
Guide
Show 24 more topics...
EuropeanMX Order & Contract
What liability is assumed in the event of data loss?
FAQ
What does the "Fair-Use Traffic Agreement" mean? Is a dynamic monthly billing based on traffic usage also possible?
FAQ
Are the domain and its settings automatically transferred from the trial package to a paid package?
FAQ
How can I test or set up the free service?
Guide
Which payment options does Eunetic offer?
FAQ
Which contract terms and periods of cancellation must be observed?
FAQ
How are subdomains and aliases handled?
FAQ
Show 4 more topics...
EuropeanMX Outbound Filter
Is it possible to send e-mails over several different IP addresses?
FAQ
Is it possible to lock users automatically?
FAQ
What is DMARC and what is this record used for?
Guide
How can I activate outgoing user authentication if multiple domains send from the same IP?
Guide
What is a SPF entry and how must it be designed?
Guide
Do you send MS-Exchange 2016 absence notes to the recipient?
FAQ
What is an ARF report? How can I set it up? Why do I receive such messages?
FAQ
What does DKIM do for me and why should I use it?
Guide
I send messages for several domains via one IP address. Is this possible with EuropeanMX?
Guide
How do I set up an outgoing user?
Guide
How can I force the use of the smart host?
Guide
How can I use the identification method "message header"?
Guide
Should an outgoing spam mail be detected by the filter, is there a return value / error code for the e-mail delivery? If yes, how is the SMTP error code?
FAQ
What is the hostname or IP address of the smart host that I have to enter on my Exchange server?
FAQ
Show 11 more topics...
EuropeanMX Reporting
Can I use Catch-All in combination with EuropeanMX on my server?
FAQ
How can I create my own Email Scout reports and have them sent to me?
Guide
How can I view or edit automatic or individual Email Scout reports?
Guide
How can I be informed about blocked incoming messages?
Guide
Is there an API for SPAM notification?
FAQ
Are there statistics about the blocked/delivered messages of my domain?
FAQ
Show 3 more topics...
EuropeanMX Web Interface
Are several administrative users on the same domain possible?
FAQ
Is it possible to control traffic usage in the web interface?
FAQ
Is it possible to determine the traffic consumption per e-mail address?
FAQ
How to get an overview of the blocked messages?
Guide
Can access to the Spampanel be secured with a 2-factor authentication (SMS e-mail token, Goolge authenticator, etc.)?
FAQ
Are there any examples of how the rules for the block and allow list can be designed?
FAQ
How is the admin panel structured? What are the most important menu items?
FAQ
Is there a log?
FAQ
Which browsers are supported by EuropeanMX?
FAQ
Show 7 more topics...
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